At 1to1Postcards, we want you to love your order! It is for this reason that we encourage you to carefully check all information you submit for printing to ensure its accuracy. The design you choose and the information you submit will be produced as it appears during the approval step of the process. So, take an extra minute to be sure everything is just as you want it to be printed before you hit the ‘approval’ button.
Just as we encourage you to double check your work, we encourage our staff to do the same. Since people are creating your products, from time to time we will make mistakes. Our goal is to catch and correct any mistakes before the product leaves our facility. In the unlikely event that we miss something – please contact us within 30 days of receiving your order. If the error was created at our facility, we will gladly correct the error and reship your product at no charge.
If you are uploading your own images, artwork or layout, for your protection, please be sure the items you are uploading are not subject to copyright or trademark protections.
UPS ground is the standard method of product shipment at 1to1Postcards. Other options are available at an additional cost if you prefer another delivery method. We have selected UPS as our carrier of choice because of the quality of service they have provided to us and our clients for a number of years.
Representatives from 1to1Postcards may contact you via phone, e-mail or post from time to time to ensure your printing needs are being sufficiently met.